HeyCharge Operator Model
Hands-off. Turnkey. One single contact.
Want charging infrastructure that just works — without becoming an energy expert or a CPO yourself? HeyCharge takes complete responsibility: planning, installation, electricity procurement, user billing, 24/7 operation.
Charging infrastructure,
without operational load.
Zero effort for the WEG
You say "go" once — we handle the rest. No time commitment, no coordination, no side-job management. Your property management doesn't need to learn anything new.
No expertise required
No energy knowledge, no CPO license, no regulatory headaches. HeyCharge brings §14a EnWG, calibration-law, MID metering and grid-connection know-how all together.
One single contact for everything
Electricity contract, user billing, support, maintenance — one number, one invoice, one accountable party. Your tenants contact HeyCharge directly.
Zero operational risk
Technical failures, payment defaults, billing disputes, regulatory changes — HeyCharge is liable, not the WEG. You sleep easy.
What HeyCharge handles
Installation
Certified electricians, pre-wiring, wallbox mounting, handover.
Electricity procurement
HeyCharge organizes electricity supply at market rates. Green energy on request.
User billing
Calibration-law-compliant kWh billing. Monthly invoices via credit card or SEPA.
Load management
§14a EnWG compliant. Dynamic load distribution, no grid upgrade needed.
Maintenance & monitoring
24/7 monitoring, automatic updates, proactive issue resolution.
Support
German-language support for property management and residents.
User onboarding
Set up all accounts, app registration, resident training.
Reporting
Dashboard for property management: utilization, consumption, billing status.
3 steps to charging infrastructure
Consultation & planning
On-site visit or online consultation, custom quote with funding calculation. Typically 2-3 weeks.
Installation
Certified partners install wallboxes and gateway. WEG resolution and funding application run in parallel.
Ongoing operation
Residents charge via the app, HeyCharge bills them directly. You do nothing.
Ready for worry-free charging?
Free initial consultation: we'll check funding eligibility, calculate your share, and show the process for your WEG.